COMECOME APK installed but the account is not signed in
Reaching a COME sign-in screen after installation means Android has opened the app. Account access now needs a separate check from the APK download.
Separate two kinds of success
The installer can finish without signing you into an account. Downloading the same file again does not repair a forgotten password. First confirm whether the problem is an incorrect credential, an unavailable recovery method or a message shown after sign-in.
Use the recovery route
The Forgot Password help screen directs users to recovery on the login page. Follow the current page's instructions using an account and recovery method you control. Keep passwords and one-time codes private; they are not useful attachments to a technical report.
Avoid unnecessary resets
If you already have a working session elsewhere, preserve access while checking the recovery options. Do not clear app data, create extra accounts or uninstall solely because a login attempt failed. Those actions can make it harder to tell which account you are using.
A useful next step
Describe the sign-in message through the service's displayed help route if recovery does not resolve the problem.
Related: COME APK: identify your download stage